Desktop

Actions 

Our new Actions feature has now been released to further support the high quality of care provided to service users as well as supporting CareDocs in meeting NHS Assured Supplier requirements. This much awaited feature

Once an Action that is linked to an Event has been performed, it will show in the service user notes. Details of the Action can be viewed including the date and time performed. This also helps with transparency and support when auditing activities on the system. 

CHI number for Scottish customers 

We have now implemented a Community Health Index (CHI) number, replacing the NHS number for customers based in Scotland. This change can be done through the ‘settings’ view in CareDocs, where you can select ‘Scottish’ from the drop down menu. The CHI number will now be displayed in the ‘personal information’ section of a service users file. 

IPC self assessment audit 

The new IPC self assessment audit form has replaced the COVID-19 Infection Prevention and Control form on the CareDocs system. This is a home form for quality assurance audits to assess, monitor and maintain IPC standards. This form is now available on both CareDocs Desktop and Portal. 

Infection Prevention and Control Audit 

The Infection Prevention and Control Audit form has replaced the Infection Control form on the CareDocs system. This home form for quality assurance records for infection prevention and control and is available on both CareDocs Desktop and Portal. 

Cloud Portal

Server status added to CareDocs Cloud Portal 

We have added the status of our servers to the CareDocs Portal log in page. This improvement ensures you can quickly view the status of our systems which links through to the CareDocs Status page. 

Handover Report added to CareDocs Cloud Portal 

The Handover Report has now been added to CareDocs Portal. The Handover Report collates all events and daily notes for all service users from the previous 24 hours to easily share with colleagues. 

Learn more about our latest update

For a full list of new features and updates in v5.0.0, including detailed descriptions, download our changelog & release notes in the Customer Zone. For further support with this update, please get in touch with our Customer Service Team at support@caredocs.co.uk or call us on 0330 056 3333.

If you’re not currently a CareDocs customer and would like to book a free demonstration to see the features and benefits for yourself, click here.