Terms & Conditions

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Care Management Systems Ltd, trading as CareDocs (“Company”, “we”, “us”, or “our”), concerning your access to and use of the https://caredocs.co.uk website as well as any other sites, media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

These terms and conditions form part of the Agreement between the Client and us.

Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We” and “Us”, refers to our Company (Care Management Systems Ltd).

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

“Site” refers to the website https://caredocs.co.uk as well as any other sub domains, media form, media channel, mobile website or mobile application related, linked or otherwise connected thereto.

“Content” refers to all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site.

“Marks” refers to all trademarks, service marks, and logos.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

3. User Representations

By using the Site, you represent and warrant that: 

  1. All registration information you submit will be true, accurate, current, and complete.
  2. You will maintain the accuracy of such information and promptly update such registration information, as necessary. 
  3. You have the legal capacity, and you agree to comply with these Terms of Use. 
  4. You are not a minor in the jurisdiction in which you reside. 
  5. You will not access the Site through automated or non-human means, whether through a bot, script or otherwise. 
  6. You will not use the Site for any illegal or unauthorised purpose; and
  7. Your use of the Site will not violate any applicable law or regulation.
  8. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. Software

We may include software for use in connection with our services. If such software is accompanied by an end user license agreement (“EULA”), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Terms of Use. Any Software and any related documentation is provided “as is” without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any Software. You may not reproduce or redistribute any software except in accordance with the EULA or these Terms of Use.

5. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2. Make any unauthorised use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  4. Engage in unauthorised framing of or linking to the Site.
  5. Make improper use of our support services or submit false reports of abuse or misconduct.
  6. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  7. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  8. Attempt to impersonate another user or person.
  9. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavour or commercial enterprise.
  10. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  11. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  12. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  13. Delete the copyright or other proprietary rights notice from any Content.
  14. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  15. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  16. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixel, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  17. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  18. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  19. Use the Site in a manner inconsistent with any applicable laws or regulations.

6. Third-Party Website and Content

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties. Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us.

If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site.

Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

7. Site Management

We reserve the right, but not the obligation, to:

  1. Monitor the Site for infringement of these Terms of Use.
  2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities.
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof.
  4. Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

8. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy.

By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United Kingdom. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Site, you are transferring your data to the United Kingdom, and you agree to have your data transferred to and processed in the United Kingdom.

9. Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.
A copy of your notification will be sent to the person who posted or stored the material addressed in the notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting a legal representative.

10. Modifications and Interruptions

We reserve the right to change, modify, or remove the Contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be always available. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

11. Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

12. Disclaimer

The site is provided on an ad-is and as-as basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including without limitation, the implied warranties of fitness for a particular reason.

We make no warranties or representations about the accuracy or completeness of the Sites Content or the Content of any websites linked to the Site and we will assume no liability or responsibility for any:

  1. Errors, mistake, or inaccuracies of Content
  2. Any unauthorised access to or use of our secure server and or all personal information stored therein.
  3. Any interruption or cessation of transmission to or from the Site
  4. Any big, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party.
  5. Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any Content published on the site.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or published by Us or a third-party, hyperlinked through the Site and we will not be a party to or in any way be responsible for monitoring any transactions between you and any third-party provider of product or services.

13. Limitations of Liability

In no event will We, or our Directors, Employees or Agents be liable to you or any third-party for any direct, indirect, consequential, exemplary incidental, special, or punitive damages arising from your use of the Site, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all time be limited to £100.00 GBP.

14. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Care Management Systems Ltd
Unit 6 Apex Court,
Almondsbury Business Park,
Bristol
United Kingdom
BS32 4JT

Don’t just take our word for it

Thanks to the feedback of our customers we’ve grown a lot since our launch in 2008. However, one thing that remains the same is the values CareDocs was built upon. We’re committed to making a difference to the lives of people in the care sector and that starts with you.

2
CareDocs is a powerful tool in supporting our compliance with the Fundamental Standards
We are happy to recommend CareDocs as the software is a powerful tool in supporting our compliance with the Fundamental Standards. Its ability to upload records to Resident files is also helping us move towards a goal of a paperless environment.
Sharon Annakie
Registered Manager, Abele Care
CareDocs-Meet-the-team-could-be-you
The outstanding support from the CareDocs team is fantastic
There has been a genuine willingness to use CareDocs as the care staff could really see the benefit of using it. I was immediately struck by the intuitive way in which it had been built, & the breadth of the functionality it supported. The outstanding support from the CareDocs team is fantastic.
Nicola Hazzard
Quality Assurance Manager, Cross Crown Care Homes
1
The Care Plan and Body Map features are amazing
I would recommend CareDocs to be used in care homes as it is a really efficient system for recording. The Care Plan and Body Map features are amazing.
Diana Piscoi
Clinical Lead, Carebase
Abbas Abeadli
One of the best investments!
CareDocs is arguably one of the best investments our home has made and I would not hesitate to recommend it to anyone thinking of changing from paperwork to a computer management system.
Abbas Abeadli
Deputy Manager, Eton House
Cheryl Williams
CareDocs has been our saviour!
CareDocs has been our saviour and has assisted us with managing and maintaining compliance and the quality of the person-centred care we provide, impressing our inspectors on many occasions.
Cheryl Williams
Registered Manager

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