Home & group management

CareDocs is a useful platform for many areas of your business – not just care recording. It offers a wide range of management tools to help you oversee, optimise and keep the majority of your care home or group needs in one place. By utilising our system as a management hub, you and your staff won’t have to look far to find answers.

CareDocs Benefit Home and Group Management

Reporting & security

There are many features throughout our services dedicated to giving you control over your system and business. The Management Portal lets you analyse Key Performance Indicators (KPIs) across a range of activities and view essential information about how CareDocs is used in your setting. You can also access powerful, customisable reporting features directly through the main CareDocs software to find how residents have been responding to care over select periods of time. 

For additional security, we give you the option to choose where and how your staff can access CareDocs Cloud Portal and view sensitive resident information, for example, by granting access through specific locations or enabling certain devices. There are also several more security-based menus you can use to make sure your staff only see what they need to for a more efficient user experience.

Staff & resident user information

Important personal information about the people at your home can be stored within CareDocs and quickly accessed. This includes, addresses, birthdays, contact and emergency contact information, references, national insurance numbers, DBS check numbers and more. You can also upload files for staff, residents and for your home, such as letters, training certificates and photographs.

You and your staff can send messages to individuals or groups using the secure, risk-free Staff Messaging Centre. The instant communications are permanently kept on the system and are a valuable method of keeping people up to date with the latest news and announcements. Care home or business managers can also request receipts of acknowledgements.


A large selection of regularly updated Policies and Procedures can be quickly imported to your system. You can customise them and make more personalised to your business, and even create your own and monitor who has read the documents.

Keep track of the training courses your staff are required to complete and who needs to do them by recording your training plan in CareDocs. You can also record Staff Supervisions and keep an eye on them with built in reminders and reports.

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Contact us to find out more

If you have a question about CareDocs or want to speak with us about our services, please get in touch. Our friendly sales team are happy to help.

Office Hours Mon–Fri: 9:00am–5:00pm

Sales 0330 056 3333 (Opt. 2)

Don’t just take our word for it

Thanks to the feedback of our customers we’ve grown a lot since our launch in 2008. However, one thing that remains the same is the values CareDocs was built upon. We’re committed to making a difference to the lives of people in the care sector and that starts with you.

CareDocs is a powerful tool in supporting our compliance with the Fundamental Standards
We are happy to recommend CareDocs as the software is a powerful tool in supporting our compliance with the Fundamental Standards. Its ability to upload records to Resident files is also helping us move towards a goal of a paperless environment.
Sharon Annakie
Registered Manager, Abele Care
The outstanding support from the CareDocs team is fantastic
There has been a genuine willingness to use CareDocs as the care staff could really see the benefit of using it. I was immediately struck by the intuitive way in which it had been built, & the breadth of the functionality it supported. The outstanding support from the CareDocs team is fantastic.
Nicola Hazzard
Quality Assurance Manager, Cross Crown Care Homes
The Care Plan and Body Map features are amazing
I would recommend CareDocs to be used in care homes as it is a really efficient system for recording. The Care Plan and Body Map features are amazing.
Diana Piscoi
Clinical Lead, Carebase
Abbas Abeadli
One of the best investments!
CareDocs is arguably one of the best investments our home has made and I would not hesitate to recommend it to anyone thinking of changing from paperwork to a computer management system.
Abbas Abeadli
Deputy Manager, Eton House
Cheryl Williams
CareDocs has been our saviour!
CareDocs has been our saviour and has assisted us with managing and maintaining compliance and the quality of the person-centred care we provide, impressing our inspectors on many occasions.
Cheryl Williams
Registered Manager

How can CareDocs benefit you?

Our software gives you freedom to work the way you want. With plenty of customisable settings, CareDocs caters to businesses of all sizes and staff of all levels. Don’t just take our word for it – our system is trusted by thousands of users across the UK working in small and large residential, nursing and domiciliary settings.

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There’s more to CareDocs than a digital care management system. We’re specialists in care who love providing interesting and educational resources. Whilst you’re here, take a look at our latest blogs, updates and news articles. New content is added regularly so check back again soon for more!

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