Free support & training

Our customers benefit from a fantastic customer service programme. The extremely knowledgeable support and training teams are the first ports of call for learning how to use the software and hardware fixes. Based in our head office in Bristol, you can be sure to always receive a dedicated, quality experience.

CareDocs Benefit Free Support and Training

Support services

We all need help from time-to-time. Our knowledgeable and tech-savvy support team are standing by for CareDocs and hardware related questions. You can get in touch over the phone or email, and if you have a particularly complex issue, we can even share our screen with you to walk you through the solution.

CareDocs Benefit Free Support and Training Support

Training services

Our friendly training team are not only experts in CareDocs, but also experts in care. When you join CareDocs you will have a training session to cover the essentials, and if needed, can always schedule further face-to-face or online training at a time that suits you. These can be individual or group sessions.

Learning materials

We understand that everyone has their own preferred way of learning and their own pace. That’s why we’ve built a large collection of online resources to give additional support. You can access easy-to-read user guides that can be downloaded for offline reference, step-by-step training videos and monthly online webinars to cover different aspects of the software and answer questions.

Book a demo

Book a free demo to see how we can transform your business.

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Contact us to find out more

If you have a question about CareDocs or want to speak with us about our services, please get in touch. Our friendly sales team are happy to help.

Office Hours Mon–Fri: 9:00am–5:00pm

Sales 0330 056 3333 (Opt. 2)

Don’t just take our word for it

Thanks to the feedback of our customers we’ve grown a lot since our launch in 2008. However, one thing that remains the same is the values CareDocs was built upon. We’re committed to making a difference to the lives of people in the care sector and that starts with you.

2
CareDocs is a powerful tool in supporting our compliance with the Fundamental Standards
We are happy to recommend CareDocs as the software is a powerful tool in supporting our compliance with the Fundamental Standards. Its ability to upload records to Resident files is also helping us move towards a goal of a paperless environment.
Sharon Annakie
Registered Manager, Abele Care
CareDocs-Meet-the-team-could-be-you
The outstanding support from the CareDocs team is fantastic
There has been a genuine willingness to use CareDocs as the care staff could really see the benefit of using it. I was immediately struck by the intuitive way in which it had been built, & the breadth of the functionality it supported. The outstanding support from the CareDocs team is fantastic.
Nicola Hazzard
Quality Assurance Manager, Cross Crown Care Homes
1
The Care Plan and Body Map features are amazing
I would recommend CareDocs to be used in care homes as it is a really efficient system for recording. The Care Plan and Body Map features are amazing.
Diana Piscoi
Clinical Lead, Carebase
Abbas Abeadli
One of the best investments!
CareDocs is arguably one of the best investments our home has made and I would not hesitate to recommend it to anyone thinking of changing from paperwork to a computer management system.
Abbas Abeadli
Deputy Manager, Eton House
Cheryl Williams
CareDocs has been our saviour!
CareDocs has been our saviour and has assisted us with managing and maintaining compliance and the quality of the person-centred care we provide, impressing our inspectors on many occasions.
Cheryl Williams
Registered Manager

How can CareDocs benefit you?

Our software gives you freedom to work the way you want. With plenty of customisable settings, CareDocs caters to businesses of all sizes and staff of all levels. Don’t just take our word for it – our system is trusted by thousands of users across the UK working in small and large residential, nursing and domiciliary settings.

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There’s more to CareDocs than a digital care management system. We’re specialists in care who love providing interesting and educational resources. Whilst you’re here, take a look at our latest blogs, updates and news articles. New content is added regularly so check back again soon for more!

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