Free support & training
Our customers benefit from a fantastic customer service programme. The extremely knowledgeable support and training teams are the first ports of call for learning how to use the software and hardware fixes. Based in our head office in Bristol, you can be sure to always receive a dedicated, quality experience.
We all need help from time-to-time. Our knowledgeable and tech-savvy support team are standing by for CareDocs and hardware related questions. You can get in touch over the phone or email, and if you have a particularly complex issue, we can even share our screen with you to walk you through the solution.
Our friendly training team are not only experts in CareDocs, but also experts in care. When you join CareDocs you will have a training session to cover the essentials, and if needed, can always schedule further face-to-face or online training at a time that suits you. These can be individual or group sessions.
We understand that everyone has their own preferred way of learning and their own pace. That’s why we’ve built a large collection of online resources to give additional support. You can access easy-to-read user guides that can be downloaded for offline reference, step-by-step training videos and monthly online webinars to cover different aspects of the software and answer questions.
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Contact us to find out more
If you have a question about CareDocs or want to speak with us about our services, please get in touch. Our friendly sales team are happy to help.
Don’t just take our word for it
Thanks to the feedback of our customers we’ve grown a lot since our launch in 2008. However, one thing that remains the same is the values CareDocs was built upon. We’re committed to making a difference to the lives of people in the care sector and that starts with you.
CareDocs is a powerful tool in supporting our compliance with the Fundamental Standards
The outstanding support from the CareDocs team is fantastic
The Care Plan and Body Map features are amazing
One of the best investments!
CareDocs has been our saviour!
How can CareDocs benefit you?
Our software gives you freedom to work the way you want. With plenty of customisable settings, CareDocs caters to businesses of all sizes and staff of all levels. Don’t just take our word for it – our system is trusted by thousands of users across the UK working in small and large residential, nursing and domiciliary settings.
Benefits for your size of business
Our easy-to-use system was designed for businesses of all sizes. How you use CareDocs is up to you. The main focus is providing a top-quality service to the people in your care. Our software ensures this goal isn’t lost, whether you look after one or 1,000 individuals.
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There’s more to CareDocs than a digital care management system. We’re specialists in care who love providing interesting and educational resources. Whilst you’re here, take a look at our latest blogs, updates and news articles. New content is added regularly so check back again soon for more!