UK-based support & training
We pride ourselves on providing a friendly, quality service. Our head office in Bristol is the base for all our operations, including dedicated support and training for CareDocs customers. All queries are handled in-house by a team of CareDocs experts, so you can be confident you’ll receive the help you need at the first point of contact without having to worry about being directed to an outsourced office or being left on hold for a lengthily periods of time.
As you’d expect, we know our product inside out. What makes us different is our passion for supporting care businesses, The CareDocs team includes several sector experts and people with real world home management and care experience. We won’t just teach you how to use CareDocs, we’ll help you learn it effectively to help you overcome any challenges you might be facing at your business.
Out-of-hours emergency support
Technical issues are rare – the hardware we supply you with is modern and perfect for the job but we understand things can happen outside of anyone’s control. If you do encounter technical issues stopping you from being able to use our software, there’s no need to panic. In addition to phoning or emailing us during our normal office hours you can contact us on evenings, weekends and bank holidays using our emergency out-of-hours service.
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Contact us to find out more
If you have a question about CareDocs or want to speak with us about our services, please get in touch. Our friendly sales team are happy to help.
Don’t just take our word for it
Thanks to the feedback of our customers we’ve grown a lot since our launch in 2008. However, one thing that remains the same is the values CareDocs was built upon. We’re committed to making a difference to the lives of people in the care sector and that starts with you.
CareDocs is a powerful tool in supporting our compliance with the Fundamental Standards
The outstanding support from the CareDocs team is fantastic
The Care Plan and Body Map features are amazing
One of the best investments!
CareDocs has been our saviour!
How can CareDocs benefit you?
Our software gives you freedom to work the way you want. With plenty of customisable settings, CareDocs caters to businesses of all sizes and staff of all levels. Don’t just take our word for it – our system is trusted by thousands of users across the UK working in small and large residential, nursing and domiciliary settings.
Benefits for your size of business
Our easy-to-use system was designed for businesses of all sizes. How you use CareDocs is up to you. The main focus is providing a top-quality service to the people in your care. Our software ensures this goal isn’t lost, whether you look after one or 1,000 individuals.
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There’s more to CareDocs than a digital care management system. We’re specialists in care who love providing interesting and educational resources. Whilst you’re here, take a look at our latest blogs, updates and news articles. New content is added regularly so check back again soon for more!