UK-based support & training

We pride ourselves on providing a friendly, quality service. Our head office in Bristol is the base for all our operations, including dedicated support and training for CareDocs customers. All queries are handled in-house by a team of CareDocs experts, so you can be confident you’ll receive the help you need at the first point of contact without having to worry about being directed to an outsourced office or being left on hold for a lengthily periods of time.

CareDocs Benefits UK Based Support and Training

Knowledgeable team

As you’d expect, we know our product inside out. What makes us different is our passion for supporting care businesses, The CareDocs team includes several sector experts and people with real world home management and care experience. We won’t just teach you how to use CareDocs, we’ll help you learn it effectively to help you overcome any challenges you might be facing at your business.

CareDocs Benefits UK Based Support and Training Knowledgeable Team

Out-of-hours emergency support

Technical issues are rare – the hardware we supply you with is modern and perfect for the job but we understand things can happen outside of anyone’s control. If you do encounter technical issues stopping you from being able to use our software, there’s no need to panic. In addition to phoning or emailing us during our normal office hours you can contact us on evenings, weekends and bank holidays using our emergency out-of-hours service.

Book a demo

Book a free demo to see how we can transform your business.

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Contact us to find out more

If you have a question about CareDocs or want to speak with us about our services, please get in touch. Our friendly sales team are happy to help.

Office Hours Mon–Fri: 9:00am–5:00pm

Sales 0330 056 3333 (Opt. 2)

Don’t just take our word for it

Thanks to the feedback of our customers we’ve grown a lot since our launch in 2008. However, one thing that remains the same is the values CareDocs was built upon. We’re committed to making a difference to the lives of people in the care sector and that starts with you.

CareDocs is a powerful tool in supporting our compliance with the Fundamental Standards
We are happy to recommend CareDocs as the software is a powerful tool in supporting our compliance with the Fundamental Standards. Its ability to upload records to Resident files is also helping us move towards a goal of a paperless environment.
Sharon Annakie
Registered Manager, Abele Care
The outstanding support from the CareDocs team is fantastic
There has been a genuine willingness to use CareDocs as the care staff could really see the benefit of using it. I was immediately struck by the intuitive way in which it had been built, & the breadth of the functionality it supported. The outstanding support from the CareDocs team is fantastic.
Nicola Hazzard
Quality Assurance Manager, Cross Crown Care Homes
The Care Plan and Body Map features are amazing
I would recommend CareDocs to be used in care homes as it is a really efficient system for recording. The Care Plan and Body Map features are amazing.
Diana Piscoi
Clinical Lead, Carebase
Abbas Abeadli
One of the best investments!
CareDocs is arguably one of the best investments our home has made and I would not hesitate to recommend it to anyone thinking of changing from paperwork to a computer management system.
Abbas Abeadli
Deputy Manager, Eton House
Cheryl Williams
CareDocs has been our saviour!
CareDocs has been our saviour and has assisted us with managing and maintaining compliance and the quality of the person-centred care we provide, impressing our inspectors on many occasions.
Cheryl Williams
Registered Manager

How can CareDocs benefit you?

Our software gives you freedom to work the way you want. With plenty of customisable settings, CareDocs caters to businesses of all sizes and staff of all levels. Don’t just take our word for it – our system is trusted by thousands of users across the UK working in small and large residential, nursing and domiciliary settings.

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There’s more to CareDocs than a digital care management system. We’re specialists in care who love providing interesting and educational resources. Whilst you’re here, take a look at our latest blogs, updates and news articles. New content is added regularly so check back again soon for more!

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