Can I use CareDocs Cloud?

Because CareDocs Cloud requires internet access to function unfortunately not every business will be able to use it. For it to run smoothly, your connection speeds will need to meet our minimum requirements.

Can You Use CareDocs Cloud Can I use CareDocs Cloud

Minimum performance requirements

  • Upload Speed – 2 Mbps
  • Download Speed – 10 Mbps
  • Ping (Idle Latency) – 100 ms

You can check your performance yourself by visiting this website: https://www.speedtest.net/

Request a speed test

It’s no problem if you need a bit of help finding out your internet speeds. Just contact our support team and we can perform a remote speed test on your computer. 

Phone: 0330 056 3333

Email: support@caredocs.co.uk 

Mobile devices

A key benefit of having the CareDocs Cloud package is the ability to work remotely using mobile devices such as laptops, smartphones and tablets. Although your staff can use their own personal effects to log in to our online portals, you can hire dedicated mobile devices from us with CareDocs apps pre-installed so your staff don’t have to mix work and home.

An alternative option

We understand that not every care home can have fast internet or good Wi-Fi facilities. If you’re unable to run CareDocs Cloud, CareDocs Local is the next best option. It operates offline and has many of the same fantastic care features, minus the online benefits and features of CareDocs Cloud.

Book a demo

Book a free demo to see how we can transform your business.

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Contact us to find out more

If you have a question about CareDocs or want to speak with us about our services, please get in touch. Our friendly sales team are happy to help.

Office Hours Mon–Fri: 9:00am–5:00pm

Sales 0330 056 3333 (Opt. 2)

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