{"id":148,"date":"2020-08-14T12:30:48","date_gmt":"2020-08-14T12:30:48","guid":{"rendered":"https:\/\/www.caredocs.co.uk\/about\/meet-the-team\/"},"modified":"2024-01-26T13:30:17","modified_gmt":"2024-01-26T13:30:17","slug":"meet-the-team","status":"publish","type":"page","link":"https:\/\/www.caredocs.co.uk\/about\/meet-the-team\/","title":{"rendered":"Meet the Team"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\tMeet the team\t\t\t\t\t<\/h1>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tSoftware by care experts, for care experts. Want to chat? Contact us for more information.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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Leadership<\/span> Team<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Alan<\/span> Pocock<\/span><\/h3>
Managing Director<\/span><\/div>

To ensure we're always moving in the right direction I oversee our daily operations.<\/p>

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James<\/span> Leyland<\/span><\/h3>
Head of Marketing & Customer Engagement<\/span><\/div>

I\u2019m passionate about improving communication and the overall customer experience.<\/p>

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Business Development<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kyle<\/span> Pearson<\/span><\/h3>
Business Development Manager<\/span><\/div>

Your satisfaction is my top priority and I'm dedicated to helping your business excel with CareDocs.<\/p>

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Greg<\/span> George<\/span><\/h3>
Business Development Manager<\/span><\/div>

Here to show you how our person centred care software can help you and your business.<\/p>

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Claire<\/span> Eland<\/span><\/h3>
Business Development Executive<\/span><\/div>

To ensure we keep running efficiently I support in various capacities around the business.<\/p>

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Brandon<\/span> Connell<\/span><\/h3>
Business Development Executive<\/span><\/div>

Helping to ensure customer happiness and high quality care via our software.<\/p>

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Customer Success<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Adam<\/span> Willoughby<\/span><\/h3>
Customer Success Executive<\/span><\/div>

I find solutions to help our customers succeed and teach people with a range of abilities how to use the system effectively.<\/p>

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Julija<\/span> Cetverikova<\/span><\/h3>
Customer Success Executive<\/span><\/div>

From onboarding to annual training, I provide continuous support to customers to ensure ongoing success with CareDocs.<\/p>

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Kevin<\/span> Cole<\/span><\/h3>
Customer Success Executive<\/span><\/div>

Demonstrating our software allows me to meet many passionate professionals within care.<\/p>

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Customer Service & Technical Support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sam<\/span> Lewis<\/span><\/h3>
Customer Services Manager<\/span><\/div>

Whether you need guidance, advice or clarification, I\u2019m here to help you use the system confidently.<\/p>

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Stephen<\/span> Balfour<\/span><\/h3>
Customer Service Executive<\/span><\/div>

Whether you phone or email, no matter the query, I\u2019ll always provide a friendly, expert service.<\/p>

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Reece<\/span> Bayley<\/span><\/h3>
Customer Service Executive<\/span><\/div>

From the biggest questions to the smallest concerns, I'm here to help provide the best support possible.<\/p>

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Corey<\/span> Britton<\/span><\/h3>
Technical Support Executive<\/span><\/div>

I provide software and hardware support, investigate faults and manage repairs and new builds.<\/p>

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Lewis<\/span> Arthur<\/span><\/h3>
Technical Support Executive<\/span><\/div>

Along with processing hardware repairs and replacements I also arrange stock for our customers.<\/p>

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Marketing<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Rachel<\/span> Smith<\/span><\/h3>
Content Marketing Manager<\/span><\/div>

Responsible for the strategic direction of CareDocs' content and campaigns to support our customers.<\/p>

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Ryan<\/span> Clements<\/span><\/h3>
Graphic Designer<\/span><\/div>

I create engaging content for our customers, including emails, videos, illustrations and more.<\/p>

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Finance & HR<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Colette<\/span> Parsons<\/span><\/h3>
Finance Officer<\/span><\/div>

In addition to the essential task of keeping track of birthdays, I handle finance and HR matters.<\/p>

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Software Development<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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David<\/span> Barraclough<\/span><\/h3>
Full Stack Developer<\/span><\/div>

As well as product web development, I'm involved with Azure and database related tasks.<\/p>

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Tom<\/span> Prince<\/span><\/h3>
Software Engineer<\/span><\/div>

I\u2019m involved in the development of our classic desktop system as well as innovative next-gen products.<\/p>

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Mark<\/span> Smith<\/span><\/h3>
Software Test Engineer<\/span><\/div>

I joined CareDocs in 2008 and recently have moved into software testing & quality control.<\/p>

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Sandeep<\/span> Kotte<\/span><\/h3>
Software Test Engineer<\/span><\/div>

It's my job to test the software and our future updates to make sure everything is running smoothly.<\/p>

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James<\/span> Harris<\/span><\/h3>
Apprentice Software Developer<\/span><\/div>

Formerly a member of the support team, I\u2019m now growing my software development skills.<\/p>

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David<\/span> Pearton<\/span><\/h3>
Product Owner<\/span><\/div>

I'm passionate about providing our customers with digital solutions that meet and exceed their needs.<\/p>

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Ingrid<\/span> Larsen<\/span><\/h3>
Senior Subject Matter Expert<\/span><\/div>

I research and drive product improvements while having a clear focus on meeting customer needs.<\/p>

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\"CareDocs-Meet-the-team-could-be-you\"<\/figure>\t\t<\/div>\n\t\t

This Could<\/span> Be You<\/span><\/h3>

If you're looking for a rewarding role in a progressive business then check out our vacancies.<\/p>

<\/div>
View careers<\/a><\/div><\/div>\n\t<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Meet the team Software by care experts, for care experts. Want to chat? Contact us for more information. Contact us Leadership Team Alan Pocock Managing Director To ensure we’re always moving in the right direction I oversee our daily operations. James Leyland Head of Marketing & Customer Engagement I\u2019m passionate about improving communication and the […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":24,"menu_order":81,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"\nMeet the Team - CareDocs<\/title>\n<meta name=\"description\" content=\"Want to meet the CareDocs team? 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