What to Look for in Care Home & Social Care Software

Care home software is a vital component to help providers in any care setting (Domiciliary, Residential and Nursing) save time and money. Care home software helps streamline internal processes and ensure residents get the highest quality of person centred care. If integrated successfully, care homes can see a wealth of benefits from digitalising their care records and leveraging software and technology to improve communication, patient care and data storage.

With a variety of solutions available, it can be an overwhelming process trying to decide which care home software is best for your specific circumstances. Price ranges can vary dramatically, and it can be hard to understand if certain features are worthwhile or not.

We’ve put this handy guide together to help showcase what to look for in care home software. If you have any questions or want to learn more, please don’t hesitate to get in touch with our friendly team here at CareDocs, who can help you get started.

When buying and integrating software into a care home (or any social and nursing care setting), the following guidelines will help ensure it delivers everything you want.

1. Focus on Benefits, not Features

When buying any product, focusing on the benefits, as opposed to the features will help you understand what kind of value it will offer.

Products can list advanced and impressive-sounding features, but if these don’t really contribute to the end desires of what you need the care management software for, it shouldn’t sway your decision.

The first step in buying any products for your care home should be the extent to which they solve a problem After prioritising your needs, you are more able to make an informed decision about which benefits meet the needs of your care home. Digital record keeping, for example, helps save care workers’ time, which is a benefit for all care homes.

2. Ease of Use

It’s important any care management software works for the people using it day-to-day. If it involves a steep learning curve and understanding technical features, the likelihood is that only a small proportion of people will use it and any benefit will not be maximised.

Care home software should be intuitive to use and need little training. Nurses and care home staff should be able to understand how to navigate easily and understand how it benefits them.

Many software providers will offer free trials or demos and during these opportunities, it is important to include and involve a cross-section of your caring team.

3. Security

The data stored and managed by care homes is both sensitive and personal. Extra care should be taken to ensure this data is safe and secure. Data breeches or a loss of data can have detrimental effects on care homes and their residents.

General Data Protection Regulations (GDPR) principles for social care providers are mandatory, so care management software that has security and data protection embedded into its core functionality, means care homes are assisted in adhering to GDPR principles by simply using GDPR-compliant software.

Having back-up storage and files as well as information that is accessible 24/7 is vital for any care setting, as important decisions shouldn’t be compromised by having issues with accessing resident data and records.

4. Person Centred Care

The benefits and values of person centred care is fundamental to the way in which CareDocs develops our person-centred software. Quality software will support you to with identify and record the individual needs of your residents, making care planning comprehensive.

Software that limits this could mean that individuals residing in care homes fail to enjoy the benefits of person centred care planning and non-compliance with CQC. The ability to customise care plans in your software will allow you to have the flexibility to provide responsive care.

5. Improve Record Keeping

Record keeping is a top priority for those working in care homes. Software that makes recording, analysing and storing resident information in the easiest and most effective way, will offer huge benefits for care homes.

Having information that can be viewed, printed and shared quickly means those working in care homes can spend less time on admin, and more time on resident care.

6. Real-Time Monitoring

Having alerts and real-time monitoring that can highlight if any data is missing or out-of-date is very important to help support workers during busy periods. Having the latest information available within the system allows you to make informed decisions about resident care and ensures new developments are responded to promptly.

7. Sharing

In today’s social care environment, residents in a care home are likely to use various additional health services, such as doctors, occupational therapists or district nursing teams. Having gained consent from the individual, then being able to easily and effectively share and communicate important patient information is a huge benefit that software and digitalising care records can offer.

Care Home Software and CareDocs

CareDocs can offer you the above benefits and more. To book your free demonstration and see the benefits for yourself, click here.

2018-09-03T13:57:11+00:00September 3rd, 2018|