What is Person Centred Care?

Person centred care is about focusing on the needs of individual patients and creating care plans and care delivery that suit that specific individual. It is a concept that refers to the collaboration and partnership between those providing the care and those receiving the care in relation to key decisions in the hope to provide better outcomes for all.

It gives those receiving the care a voice and lets them get involved in the planning, management and decision making around the care they are receiving. This helps create care plans that offer solutions that specifically meet the needs of those individuals receiving that care.

Principles of Person Centred Care

The principles of person centred care lie in the fact that each person is likely to have individual views and beliefs around their personal health and wellbeing. This means a “one size fits all” approach to healthcare doesn’t reflect this individuality of how people think and behave. A top down care service can often make patients feel ignored and ultimately disappointed with the care they are receiving.

Patients may have strong views on certain medicines, or have certain priorities that need to be factored into decisions around their health. Person centred care is a way to ensure patients are involved in every step of the way.

Patients aren’t given sole leadership, rather health professionals ensure they can work collaboratively to create care plans that are better suited to everyone.

Benefits of Person Centred Care

Person centred care provides a lot of benefits for both health providers and the patient, including:

  • Focuses on the individual – It focuses solely on the individuality of people to deliver a meaningful service that listens to want each patient actually wants. This means patients aren’t given solutions that don’t align with the patient’s needs, beliefs and desires.
  • Empowers the patient – Patients are more likely to feel empowered and listened to with person centred care. This helps get them motivated and passionate about their course of treatment and care.
  • Makes healthcare more transparent – Creating a system that is very open and transparent means patients are more likely to feel comfortable getting involved and even raising any questions, concerns and feedback to the care providers.
  • Collaborative – Person centred care makes it easier to involve other family and friends in the management and planning of care. This is particularly useful when looking at elderly care where family members may also support in caring for a patient. This helps ensure their views and situations are listened to and incorporated into the care plan.
  • Easier to change/modify over time – As more people are involved in the planning of the care, it is less reliant on certain carers so this makes it easier for other people to read the plan and talk this through with the patient, making any changes if necessary.
  • Promotes patient needs – Person centred care helps promote the needs of patients and prevents health solutions being about what a healthcare provider wants to offer. This ensures each patient gets care they desire.
  • Avoids wasting resources – Top down healthcare can often result in excessive waste of time and money through care that isn’t suitable for the patient. In contrast, person centred care helps remove the need for patients to come back with the same issues that might have been ignored in previous plans.
  • Allows for predictive care solutions – If recorded with care planning software, it presents opportunities for predictive healthcare through technology such as machine learning and artificial intelligence. In the coming years, this could help create recommendations based on previously successful care plans and help provide patients with more options.
  • Drives innovation in care planning – As carers need to take individual circumstances into consideration, it encourages carers to think outside the box and adopt more creative and innovative solutions.

Person Centred Care Planning

Communication lies at the heart of person centred care. Having an open and transparent relationship between patients and care professionals, means making decisions and actioning those decisions should allow for improved patient satisfaction. Person centred care planning allows carers to build meaningful relationships with their patients and delve into their personal life stories to help understand what they’ve been through and where they want to go.

This type of care planning needs to start with a conversation about the patient and what their desires are, what their fears/challenges are, as well as their values and beliefs. From this, it becomes clearer what type of care would be most suitable.

With care planning software, this can be logged and recorded so both health professionals and patients can access and see how the care plan is scheduled. This ability to share and involved multiple people in the planning, management and delivery of care, means care homes and healthcare providers are able to offer a more holistic and personal service.

A great example of person centred care planning is with patients with dementia. It is easy to focus on dementia as an illness, as opposed focusing on the individual with dementia. These patients can often be hard to communicate with due to their illness which makes it easier to simply take full control of their care. But this fails to create a care plan that meets their specific needs as an individual. By taking the time and effort to develop a more personal, and 1-2-1 approach with the patient, carers can create dementia care plans that work much better. Many studies have shown the positive impact and almost limiting effects of dementia when the care is personal, supportive and forged through meaningful relationships.

CareDocs and Our Approach to Care

Here at CareDocs, we are passionate about helping to deliver healthcare that truly makes a difference. Our care planning software is designed to make it as easy as possible for health professionals, care workers and patients to analyse, management and understand health records.

Our solutions are perfect for those who believe in person centred care and help support collaborative care planning.

For more information about how CareDocs can make a difference for your care home, get in touch today to learn more. Our friendly staff can help show you how to leverage person centred care with our innovative software.

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