Staff Usage Reporting
What is Staff Usage Reporting?
If you’d like to find out how your staff have been interacting with the system you can generate instant audit logs which are dedicated to CareDocs usage. These logs display a list of user actions, who performed them, the machine or device they used, and at what time. Viewing this data will give you a better understanding of how your team prefer to work or which areas of the system staff members are looking at.
How is Staff Usage Reporting used?
Your system keeps a log of all the sessions, data deletions, security changes, backups and user actions, such as uploading files and accessing information for residents and staff. Our Home Management Report section contains a report that enables you to quickly view logs for either individual staff members or groups, and locate specific entries instantly by choosing your own date ranges to and keywords to highlight. Similarly, there’s an audit log on the Management Portal which displays a list of user logins and actions.
What benefits does Staff Usage Reporting provide?
You can see exactly how your staff have been interacting with the software and whether they are using it as efficiently as you’d like. It also provides an evidence trail to demonstrate that the system is being used appropriately. Because audit logs cannot be edited you can remain confident that the information in front of you is accurate.
Who benefits from Staff Usage Reporting?
Care home or business managers get an insight to how the system is used and can use the logs to pick up on a number of valuable details, like whether a user is accessing information not relevant to them and needs their security settings reviewed, if a staff member is repeatedly performing the same task and may need training, or if someone is unintentionally changing or deleting information.
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If you have a question about CareDocs or want to speak with us about our services, please get in touch. Our friendly sales team are happy to help.
Don’t just take our word for it
Thanks to the feedback of our customers we’ve grown a lot since our launch in 2008. However, one thing that remains the same is the values CareDocs was built upon. We’re committed to making a difference to the lives of people in the care sector and that starts with you.
CareDocs is a powerful tool in supporting our compliance with the Fundamental Standards
The outstanding support from the CareDocs team is fantastic
The Care Plan and Body Map features are amazing
One of the best investments!
CareDocs has been our saviour!
How can CareDocs benefit you?
Our software gives you freedom to work the way you want. With plenty of customisable settings, CareDocs caters to businesses of all sizes and staff of all levels. Don’t just take our word for it – our system is trusted by thousands of users across the UK working in small and large residential, nursing and domiciliary settings.
Benefits for your size of business
Our easy-to-use system was designed for businesses of all sizes. How you use CareDocs is up to you. The main focus is providing a top-quality service to the people in your care. Our software ensures this goal isn’t lost, whether you look after one or 1,000 individuals.
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There’s more to CareDocs than a digital care management system. We’re specialists in care who love providing interesting and educational resources. Whilst you’re here, take a look at our latest blogs, updates and news articles. New content is added regularly so check back again soon for more!