How digital care systems can maximise your business resources
- Categories: Digital Transformation
Joe Webber
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How digital care systems can maximise the potential of your current business resources
In social care, it’s no secret that resources are precious and limited. Resources can be anything you use to help you get a result. For example, the most recognisable resources in care are the workforce, your facilities, equipment, energy and time. In many cases, these are usually stretched to help create an environment that caters for everyone’s needs – but this can cause a strain somewhere down the line.
CareDocs can help maximise the potential of your current resource by providing new solutions. Digital systems, in general, can support your business in various ways and relieve some of the pressure to improve conditions and help you find new ways to optimise your performance.
We’ve included five resources below which can be improved by switching to a digital care system.
1. Makes processes more efficient
Care management systems were originally developed to reduce the amount of administrative work that comes with recording care. As a result, care staff across the country are able to spend more time with residents to provide an effective and caring service.
By introducing a person-centred digital care management system into your business, you and your staff can immediately begin benefitting from more efficient work processes.
Resource: Time – Gives you more, allowing you to focus on important jobs.
2. Enhanced reporting capabilities
One of those important jobs mentioned above is reporting. Everyone’s heard the phrase ‘knowledge is power’. It might sound like a cliché but in the modern workplace, data is one of your greatest resources. Gathering and analysing data is essential for identifying areas of your service which require improving and continuing positive trends.
Using CareDocs’ powerful reporting tools and KPI charts, you will gain instant insight into how staff are engaging with the software and how your residents are responding to their service. Over time, you will be able to eliminate potential issues that are holding you back and optimise your business practices.
Resource: Database – Collect data automatically through regular use of the system and generate instant digital reports.
3. Share information easier
When everyone has easy access to the right information, things just seem to run smoother. By implementing a single system that stores essential information about your business and residents, and providing basic training on how to use it, your workforce won’t have to look far to find an answer to a question.
Whether someone needs to review up-to-date care documentation, historic records, policies and procedures, internal meetings, visits and training – CareDocs operates as the go-to hub for your business.
Resource: Information – an easily accessible shared system reduces response delays.
4. Encourages teamwork and communication
Promoting transparency and the importance of person-centred care is an engaging way to ensure the best possible records are being logged. The CareDocs system isn’t shut away in a filing cabinet – it’s open and available for anyone with the correct permission to view.
Staff have an opportunity to collaborate and learn an exciting new way of working. Your team will need to work closely together to get the ball rolling. Then, in no time it will become second nature. Good communication is required to achieve the best results – both with residents and co-workers – making digital transformation an effective bonding activity.
There are also two communication tools in the system to help staff connect easier and securely. By sending a message through the Staff Messaging Centre, the recipient will see the message upon logging in. The Staff Notice Board is also a great way to communicate community announcements and involve the entire workforce in updates and activities.
Resource: People – working together as a unit to come up with innovative and effective solutions.
5. Boosts morale and productivity
Once everybody has become familiar with the system, you might start to experience changes in routine and general mood. The service has the potential to become more collaborative, effective and rewarding, which will go noticed by your residents and visitors.
When positivity spreads, either through good inspection results, feedback or general morale across the business, it can gain momentum and trigger a more productive work environment.
Resource: Equipment – optimised system set-up for staff of all levels enables greater productivity.
To find out more about CareDocs, phone 0330 056 3333 or email sales@caredocs.co.uk. Alternatively, book a free demo with one of our friendly Business Development Managers so we can walk you through the system to show you how it can benefit your care home and answer any questions you may have!
Want more information on person-centred care?
Check out this free ebook:
Introduction to person-centred care
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Joe Webber
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