Most teams settle into a way of using DSCR early on, and then never revisit it. A workaround becomes habit. A shortcut nobody showed you gets missed entirely. A feature sits there unused because nobody’s had the time to find out what it does.
That friction builds up in small pieces, repeated across a whole team, day after day. It’s usually what turns into a support query further down the line.
What this webinar covers
This 60-minute session with Vincent and Danielle is a working refresher for people already using DSCR, not a demo of something new.
They’ll revisit the core features that get used constantly but not always to their full potential, then move into tips and shortcuts that even experienced users often haven’t discovered. From there, they’ll name the specific mistakes CareDocs support sees most often and show you the fix for each one, drawn from real support data rather than guesswork. You’ll leave with a short list of actions to apply straight away, one for day-to-day users and one for managers checking their team’s usage.
What you'll take away:
- Revisit the core areas of DSCR your team uses every day, reframed around real workflows rather than a feature list.
- Pick up shortcuts and efficiency tips that even confident, experienced users often haven’t found yet.
- Learn the specific mistakes CareDocs support sees most often, and the simple fix for each one.
- Get a short list of actions to apply from tomorrow, one for day-to-day users and a separate one for managers to check with their team.
- Ask your own questions live, without waiting for a dedicated Q&A slot at the end.
