Introduction to effective communication in care

Communication can be achieved using a wide variety of methods. You can make yourself heard through speech or silently using gestures and facial expressions. You might handwrite letters or reports, or use technology to send emails, emojis, create social media posts or publish an ebook like this one. But communication is a two way street. If a communication isn’t received or understood, it’s non-effective. Non-effective communication can be avoided by recognising the requirements of the people you are addressing.